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Seasonal Operations Assistant

Seasonal Operations Assistant – Brilliant Earth, San Francisco

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Newsweek, Glamour, the Today Show, and Martha Stewart among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. 

We are searching for bright and passionate people who are excited to make an impact from day one. We are collaborative, hard-working team players that welcome challenges and rise to any occasion.  Our open workspace in the heart of San Francisco encourages conversation and collaboration.  From cross-departmental meetings to frequent happy hours, Brilliant Earth team members bring a top notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse! 

This is a temporary, hourly position. The schedule for this position is Monday through Friday, 9:30 am – 6:30 pm, from November 15th through December 31st. We are closed on Thanksgiving and Christmas Day.

Position Overview:

Our Operations Team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations of order processing, inventory, logistics, fulfillment, and production, while maintaining strong relationships with our partners. As a team member during the holiday season, you will collaborate within a close-knit team, and support various functions within the Operations group. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.

Key responsibilities include:

  • Assist with packaging and shipping products to vendors and other Brilliant Earth locations.
  • Assist with order fulfillment, including preparing and packaging customer materials.
  • Assist in organization and assembly of packaging and supplies.
  • Gather materials for order fulfillment, including light lifting of paper goods.
  • Light jewelry assembly and quality checking.
  • Adhere to security processes and procedures.
  • Receive product returns and enter information into NetSuite.
  • Receive product from vendors and enter data adhering to operational procedures and protocol.

 

Specific qualifications:

  • Experience with inventory/ production/order fulfillment in a product, retail, or ecommerce company preferred
  • Ability to communicate effectively
  • Detail oriented with strong follow through and a focus on execution
  • Ability to maintain organization and prioritize multiple tasks in a deadline driven environment with a sense of urgency
  • Ability to think critically and adapt quickly in a flexible environment
  • Team player with an ability to work collaboratively
  • Entrepreneurial spirit / self-starter
  • Strong computer skills
  • Interest in socially and environmentally responsible organizations and products

 

Brilliant Earth offers a competitive benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan, and commuter benefits. We offer maternity and paternity leave, an open PTO policy, and an employee discount on our products.   

 
 

Brilliant Earth is committed to the principles of Equal Employment. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws.

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