E-Commerce Production Associate

Full Time
Mid Level

E-Commerce Production Associate – Brilliant Earth, Denver 

Position Overview:   

We are seeking a bright, motivated E-Commerce Production Associate with excellent attention to detail to join our E-Commerce Department. This position is responsible for maintaining an accurate, informative, and consistent experience for customers on our e-commerce product pages, through detailed management of product imagery and content. This includes ensuring successful initial product and adjustments for regular business updates, partnering with other departments to refine and grow the customer experience, and proactively auditing product content for accuracy.  Our Associates are dedicated to cultivating a joyful and luxurious consumer brand, with an emphasis on an exceptional user experience.   

Key responsibilities include:   

  • Execute site product uploads and updates, including product specifications, pricing, and imagery 
  • Execute product content updates and projects on our e-commerce site 
  • Execute a consistent audit schedule to maintain luxury brand standards 
  • Oversee the implementation and QA of experiences and functions of the digital experience 
  • Work closely with the development team to write requirements for new and improved site functionality 
  • Ensure a consistent and seamless digital experience 
  • Partner with cross functional teams, including design, to ensure cross-team projects are seamlessly executed and improve our overall digital consumer experience 
  • Troubleshoot, report, and QA website bugs relating to products and back-end functionality in partnership with internal teams and development team  

Specific qualifications include:    

  • Online product content interest, and preferably experience, in consumer-focused websites  
  • Experience working with web development teams on requirements and testing 
  • Keen design eye, with the ability to adhere to luxury brand guidelines    
  • Exceptional attention to detail    
  • Ability to work individually and as a team player to execute projects    
  • Excellent written and verbal communications    
  • Highly organized with focus on owning a project through all stages of execution    
  • Computer skills, including Excel    
  • Ability to think critically and adapt quickly in a flexible environment    
  • Entrepreneurial attitude/self-starter    
  • Interest in socially and environmentally responsible organizations and products    
  • BA degree or equivalent, preferred 
  • CMS experience preferred  

The targeted cash compensation budget for this position is $45-60k. This compensation budget range may be adjusted at any time at the discretion of the company. 

What We Offer  

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive salaries and a robust benefits package, including:    

  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!   
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.   
  • Open PTO Policy. We know it’s important to recharge and relax. 
  • Disability and Life insurance. 100% employer-paid.   
  • Pre-Tax Commuter Benefits.   
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.    
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.   
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.   
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.    

More About Us  

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow.  

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.  

How to Apply & What to Expect:   

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.  

You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and video interviews with our leaders! 



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