HR Generalist

HR Generalist - Brilliant Earth, Remote

Position Overview: 

Brilliant Earth is seeking an experienced HR Generalist to support our HR Operations function across our 850+ employee organization. This role serves as a strategic partner across HR disciplines, providing comprehensive support in onboarding, training, benefits administration, payroll, HR systems management, and compliance. The ideal candidate will have a strong foundation in multi-state employment law, experience managing and optimizing HR systems, and a proven track record of driving process improvements. 
 
As an HR Generalist, you will serve as a trusted advisor to employees and managers, ensuring compliance with federal, state, and local regulations while delivering an exceptional employee experience. You will play a critical role in supporting our HR Operations team as we continue to scale our systems and processes. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and brings both strategic thinking and hands-on execution. 

Key Responsibilities: 

HR Operations & Compliance 

• Serve as subject matter expert on federal, state, and local employment laws, including wage and hour laws, leave management (FMLA, CFRA, paid sick leave), and accommodation requests.  
• Partner with leadership and HRBPs to ensure compliance with multi-state employment requirements, conducting regular audits and implementing corrective actions as needed 
• Maintain current knowledge of changing employment legislation and proactively update policies, procedures, and practices to ensure organizational compliance 
• Manage leave of absence and accommodation process administration, including case management, employee communications, manager guidance, eligibility determination, compliance, vendor partnerships, and tracking. 
• Support workers' compensation administration, including claims management, return-to-work coordination, and partnership with our vendor (Chubb) 
• Ensure accurate maintenance of employee records and documentation in compliance with federal, state, and local recordkeeping requirements 
• Lead company-wide compliance audits including I-9 verification, wage and hour reviews, and policy adherence assessments 

HRIS & Systems Management 

• Administer and optimize our HRIS (Oracle HCM/Redwood), serving as a power user and system administrator to ensure data integrity and system efficiency 
• Lead process improvement initiatives to streamline HR operations, identifying inefficiencies and implementing scalable solutions as we continue our Oracle Redwood deployment 
• Generate and analyze reports and people metrics to support data-driven decision making and identify trends in workforce data 
• Maintain accurate employee data across all systems, processing lifecycle changes including promotions, transfers, compensation adjustments, and leave administration 

Benefits & Payroll Support 

• Assist in the administration of day-to-day benefits operations including new hire enrollments, qualifying life events, COBRA administration, and employee inquiries 
• Assist with payroll administration including timecard review, PTO tracking, and resolution of payroll discrepancies 
• Serve as liaison between employees and benefits/payroll vendors, escalating complex issues and ensuring timely resolution 

Employee Relations & Engagement 

• Serve as a trusted resource for employees and managers on HR policies, procedures, benefits, leave administration, and general HR inquiries 
• Analyze trends in employee engagement, turnover, and separation data to identify opportunities for improving retention and employee experience 
• Support company culture initiatives and employee lifecycle moments, including onboarding and offboarding.  
• Contribute to employee engagement strategies and wellness programs to foster a positive workplace environment 
• Assist with planning and execution of company-wide events and volunteer initiatives for showroom and headquarters teams 

Qualifications: 

Required: 

• Bachelor's degree, preferred 
• 4+ years of progressive HR generalist or HR operations experience, preferably in a multi-state, high-growth environment 
• Strong working knowledge of federal and multi-state employment law with demonstrated experience in CA, CO, and/or NY compliance (additional states a plus) 
• Proven experience administering and optimizing HRIS platforms; Oracle HCM, Workday, or similar enterprise systems strongly preferred 
• Hands-on experience with benefits administration, payroll processing support, and leave management 
• Demonstrated ability to manage multiple priorities and projects simultaneously in a fast-paced environment with strict deadlines 
• Exceptional attention to detail, organizational skills, and follow-through 
• Strong analytical skills with ability to interpret data, identify trends, and make recommendations 
• Excellent interpersonal and communication skills with ability to build relationships at all levels of the organization 
• High degree of professionalism, discretion, and ability to handle confidential information with integrity 
• Advanced proficiency in Microsoft Excel, PowerPoint, and Word 
• Process improvement mindset with ability to identify inefficiencies and implement scalable solutions 
• Commitment to respect and inclusion in the workplace 

Preferred: 

• Experience with Oracle HCM, Atlassian suite (Confluence, Jira, or similar project management platforms) 
• HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) 
• Experience in retail or multi-location organizations with both corporate and field operations 
• Background in change management and system implementations/migrations 
• Passion for socially and environmentally responsible organizations 

What We Offer: 

• Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations! 
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here! 
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more! 
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.  
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.  
• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling! 
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.  
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month! 
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.  
• Open PTO Policy. We know it’s important to recharge and relax. 
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.  
• Disability and Life insurance. 100% employer-paid.  
• Pre-Tax Commuter Benefits. 

More About Us: 

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at accommodations@brilliantearth.com.